Deliver the right response.
Constituents expect timely and targeted touch points across all interactions with your office, which is why you need to know about House Listens.
This innovative solution gives you the power to:
Listen to Your District
House Listens gives your office the tools and insights it needs. With social listening capabilities, (coming soon), your team will be able to easily spot trends and identify potential district issues in real time.
Identify trends and issues:
- Accounts and opportunities
- Insights
- Planning and management
- Collaborative solutions
- Mobile access
- Surveys and analytics
Improve Communication
Surveying your district has evolved far beyond waiting for a constituent to report a problem or concern. With Service by House Listens you can predict behavior and proactively engage across all channels before a potential issue becomes a serious problem for your constituents.
Enhance Constituent Loyalty:
- Cross-channel service
- Self-service
- Knowledge base
- Service intelligence
Drive Positive Outcomes
Today’s hyper-connected constituent has more power than ever before. Which means to meet their demands you have to be more relevant and responsive. Seamlessly integrate operations, planning, execution, and analytics across all channels enabling you to collaborate effectively as you engage constituents and continually build your office’s database of information.
Engage Multi-Channel Outreach:
- Marketing resource management
- Multichannel campaigns
- Collaboration
- Social marketing
- Marketing analytics
