RFMS Cloud IT HelpDesk

Get a customizeable, worry free IT support plan from Isogent.

RFMS

Our IT HelpDesk support plans will floor you.

An IT support plan should not be one-size-fits-all. Your company's support needs are as unique as your business, so choose only the services that are right for your company with Isogent's Help Desk plans.

You can expect:

  • No hassle support; you call in, we help
  • Services rates will not change month by month
  • No secret to how you're being charged; you pay per device per month
  • Add or remove devices as needed on a monthly basis*
  • Covered devices will recieve desktop and remote support through Help Desk or by phone

Protect your on-site server.

RFMS Cloud Protection includes peace of mind with antivirus, backups, updates, and support for you on-site server. RFMS Cloud Protection includes:

  • Antivirus and data backup
  • 1 RFMS software update per month
  • 5 day backup data retention
  • Backups run daily after hours
  • Quarterly DB restore testing included
  • Up to 1 hour of support per month

Requirements:

  • Server 2008 R2 or later
  • High speed internet
  • Best practices software configuration
  • Does not cover SQL database corruption or remediation

How can we help?

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