HelpDesk Support Plans

Get a customizeable, worry free IT support plan from Isogent.

RFMS

Choose the support plan that's right for you.

An IT support plan should not be one-size-fits-all. Your company's support needs are as unique as your business, so choose only the services that are right for your company with Isogent's Help Desk plans.

You can expect:

  • No hassle support; you call in, we help
  • Services rates will not change month by month
  • No secret to how you're being charged; you pay per device per month
  • Add or remove devices as needed on a monthly basis*
  • Covered devices will recieve desktop and remote support through Help Desk or by phone

Tailor your plan.

Customize the service plans below by including our add-on support options to tackle all your support needs:

Network Support

Let us help you with your onsite routers, firewalls, and switches.

Line of Business Software
Support

Add platform support for your scheduled Line of Business software.

Multi-function Printers

Add support for your onsite scanners and multi-function printers.

Projects

Need to update your operating system or upgrade your network? We can help.

Phone System Support

Need to upgrade your phone system? We can provide VoIP telephone systems and support to keep your team connected, wherever they are.

Managed Firewall Services

Protect your sites with best-in-class firewall solutions, provisioned and managed by Isogent.

Microsoft Office 365 Licensing

Upgrade to Office 365 for email and improve productivity with Microsoft Office Suite.

Optional Extended Hours
Support

Extend your coverage by adding access to support before and after standard business hours

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